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Whether you are here for a leisure day of shopping or just for a short stay, at Pacific Centre we provide all the amenities you require for an enjoyable and convenient shopping experience. Pacific Centre Guest Services is available all Centre hours to service customers. Services staff are able to assist with store and parking directions, parking information, tourist and community information, shopping centre gift cards, and lost and found. The Guest Services kiosk is located on the second level of the centre across from Roots and Walk with Ronsons and may be reached via telephone at 604-688-7235 or email us at PCC CARES
Other guest services include:
See Vancouver Card
Cadillac Fairview Gift Cards
Car, Taxi, and Transit Access
Security
Wheelchair Loans
See Vancouver Card
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Cadillac Fairview Gift Cards
Are you looking for the perfect present for a friend, relative, employee, or co-worker? Introducing the NEW Cadillac Fairview shop! card. Available in any denomination from $10 to $500. Not only are they the gift that fits, but are also redeemable at 29 shopping centres across Canada.
Cadillac Fairview shop! cards may be purchased at the Guest Services desk, located on the second level of the centre across from Holt Refrew, during all centre hours.
For more information, please visit our shop! card page, click here.
Car, Taxi, and Transit Access
Major arterial roads are adjacent to Pacific Centre and access to the centre’s two underground parkades is available on Howe Street through points on Robson Street, Dunsmuir Street, and Pender Street. The parkades offer 24-hour service and monthly, daily, and hourly parking is available at competitive rates.
Travel to and from Pacific Centre by taxi is also easy, with taxi services located in front of the TD tower at 700 West Georgia Street.
There is also excellent access to Pacific Centre via public transit. Major bus routes are located on Granville, Georgia, and Robson Streets with several stops adjacent to the centre. The centre is also served by SkyTrain, a public light rail rapid transit system, which connects Vancouver to Burnaby, New Westminster, and Surrey. The Granville SkyTrain Station is located on Granville Street between Georgia and Dunsmuir Streets and is accessible from Pacific Centre, through The Bay.
Security
Security for Pacific Centre is provided by Concord Security. Their staff is on site 24 hours a day with a central desk designated for alarm systems , security camera monitoring and first aid response. The desk is located up the stairwell behind Le Chateau near the Georgia and Howe entrance.
Safewalks
If you don't want to walk alone to your vehicle after the centre is closed, Safewalks are always available and our security staff would be pleased to help you. Call them at (604) 669-3241 to make arrangements.
(604) 669-3241 - Routine (604) 688-9444 - Emergency
Wheelchair Loans
We are happy to provide wheelchair loans upon availability. Please inquire at the security office or Guest Services for wheelchair loans.
Pacific Centre offers excellent access via private vehicle, taxi, and public transit.
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